SHIPPING
DELIVERY
Delivery orders are shipped from Perth, Western Australia, Australia.
Orders are shipped worldwide using DHL or Australia Post, typically within one (1) to three (3) business days of placement.
Please note that order processing times and delivery can extend during sale and holiday periods.
ANNIE G currently ships within Australia, New Zealand and Internationally (Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States) using the following methods and costs.
- Free standard shipping on orders over $150 AUD. Delivery within 2-8 days.
- Standard shipping is a flat rate of $10 on orders under $150 AUD.
- Express Post is available at a flat rate of $15 AUD. Delivery within 1-4 days.
NEW ZEALAND:
- Free standard shipping on orders over $300 AUD. Please refer to the International delivery times for your selected country.
- Standard shipping flat rate of $20 AUD on orders under $300 AUD.
- Express Post is available at a flat rate of $30 AUD. As a guide, delivery within 3-7 days.
INTERNATIONAL:
- Free standard shipping on orders over $400 AUD. Please refer to the International delivery times for your selected country.
- Standard shipping flat rate of $30 AUD on orders under $400 AUD.
- Express Post is available at a flat rate of $40 AUD. As a guide, delivery within 3-7 days.
Import Charges
- Delivery duty unpaid basis, which means duties and taxes will be payable upon arrival in your country. For more information, please contact your local customs office.
- Please note we do not ship to PO Boxes internationally.
Shipping price is subject to change without prior notice.
You will receive a shipping confirmation email and a tracking number will be provided.
We cannot accept responsibility for missing or lost packages.
TRACKING:
Australia Post:
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The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app |
DHL:
For orders shipped using DHL download the DHL Express Mobile App on Google Play or the App Store.
PICK UP
Our products are available for local pick up from Mosman Park from Tuesday to Saturday 10am to 5pm. Please contact us via our contact page or DM us on Instagram to coordinate. You will receive an email notification when your order is ready for pick up, typically within 24 hours.